frequently asked questions

invitation design

what’s the difference between custom and semi-custom?

Custom stationery is designed from scratch for you and your event. There is more customization in material, printing, and design when you choose the custom route, however cost increases. The semi-custom collection is made of pre-designed suites. These suites are still highly customizable, however the basic layout of the suite must remain the same. Semi-custom orders are less expensive and have shorter turnaround than fully custom suites.

what is customizable with semi-custom suites?

We’ve designed our collection suites to be super versatile, and fit the look and feel of your day! Envelope colors, printing colors, paper type, printing method, wording, calligraphy styles and fonts are all customizable on our semi-custom stationery.

how do i order invitations?

We work closely with all our clients to create a seamless and stress-free experience, and this starts at the very beginning! Fill out our custom inquiry form, or our semi-custom inquiry form to get the process started. We’ll be in touch within 1–2 business days with a proposal and quote. When you’re ready to book, we’ll send over a contract and invoice, and get the party started!

HOW DOES PAYMENT WORK?

We handle payment on a project-by-project basis, meaning you won’t have to pay for invitation suites while working on save the dates. 50% of the project total is due upon booking (or start of the project), with the rest due upon completion, prior to shipping.

With day-of stationery, 100% payment is due upon print approval.

WHAT IS THE TURNAROUND TIME?

Making a suite that’s perfectly tailored to you takes some time! Our typical timeline for custom stationery is 12–15 weeks, but will vary a little depending on your printing methods and embellishments.

When you officially book with us, we will send over a calendar for your project with deadlines and important dates marked!

DO YOU HELP WITH ETIQUETTE/WORDING?

Absolutely! Honestly, wedding etiquette can get confusing if you aren’t familiar with it, so we are able to provide wording for you based on your circumstances and level of formality. If you want to dig into etiquette yourself though, take a look at our free envelope etiquette and invitation wording guides!

DO YOU OFFER ASSEMBLY?

Because we want to make your experience as stress-free as possible, we take care of your paper goods from start to finish. Assembly is automatically included in our custom process, so you don’t have to worry about a thing.

CAN YOU ALSO DESIGN DAY-OF STATIONERY?

We are also able to tackle menus, place and escort cards, signage, programs, welcome booklets, and other day-of pieces for couples who have also ordered invitations through us. Let us know you’re interested while working on invites and we’ll talk options!

CAN YOU SEND ME SAMPLES OF PAST WORK?

If you need that tactile touch, we can definitely send you some of our past work! Sample packs are $40, and include multiple suites in the style and paper choices you’re looking for. Even better? That $40 goes towards your first payment when you decide to book!

Who owns the designs once they’re created?

We retain rights to the designs that we create. This means any artwork or calligraphy we use on your invites belongs to us. If you would like to use elements from your stationery in other parts of your wedding (or in your everyday life) you can purchase a usage license for that artwork. Let us know if you’re interested in this and we’ll talk options!  

 
 

frequently asked questions

Calligraphy services

can you provide envelopes?

Absolutely! We actually prefer to provide envelopes for calligraphy clients, so we know they are of good quality and will work well with calligraphy nib and ink. If you already have envelopes, we’ll check to see where they’re from and if they’re of good quality.

do you sell calligraphy worksheets?

Currently, we do not offer calligraphy worksheets or kits in our shop. We will consider adding these items if there’s enough interest, so let us know.

Do you teach calligraphy classes?

Calligraphy classes have been an idea floating around for awhile here, but we do not have any firm plans for future workshops. If this is something you’re interested in, let us know!

do you do marriage certificate calligraphy?

At this time, we do not offer calligraphy services for marriage, baptism, confirmation, or any other form of certificates.